WRKR

Holding Co.

Digital Transformation Services

We design, build, and implement digital services that transform how governments serve citizens.

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Our Service Offerings

Digital Public Infrastructure Design & Implementation

We help governments transform public services into streamlined digital experiences. From concept to deployment, we build user-centered systems that make essential services accessible to all citizens, regardless of location or connectivity challenges.

  • User research and service mapping
  • Digital service design and prototyping
  • Technical development and integration
  • Training and capacity building
  • Continuous improvement support

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Digital Identity Systems

We design and implement inclusive digital identity systems that form the foundation of digital government. Our solutions ensure all citizens can securely access services while maintaining privacy and data protection.

  • National ID system architecture
  • Privacy-by-design implementation
  • Integration with service delivery platforms
  • Training for identity management teams
  • Biometric verification platforms

Our portable and reusable digital identity system is currently helping businesses across Nigeria, Ghana, and Kenya securely verify customers while preserving privacy. The same technology powers enrollment for National ID digitization projects, ensuring inclusive and secure identity management at scale.

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Government Payment Solutions

We build the payment systems that enable seamless financial transactions between citizens, governments, and service providers. Our platforms reduce friction, increase efficiency, and promote financial inclusion.

  • Government payment gateways
  • Digital receipt and reconciliation systems
  • Mobile money integration
  • Financial reporting and analytics
  • Revenue collection optimization

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Capacity Building & Knowledge Transfer

We develop the capabilities government employees need to effectively operate and maintain e-government systems. Our comprehensive training programs ensure sustainable digital transformation long after our implementation work is complete

  • Hands-on technical training for IT administrators and support staff
  • Workflow-based training for front-line service delivery personnel
  • Leadership development for digital transformation champions
  • Change management support for organizational transitions
  • Institutional knowledge capture and documentation
  • Continuous learning programs to maintain digital proficiency

Our knowledge transfer methodology emphasizes practical, on-the-job learning that builds confidence and creates internal experts who can train others, ensuring long-term sustainability of digital initiatives.

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Our Methodology

The WRKR Approach to Digital Transformation

1

User-Centered

We start with real user needs, not technology. Through extensive field research and user testing, we ensure digital services solve actual problems for citizens and public servants alike.

2

Iterative & Agile

We don't build massive systems in isolation. We work in short cycles, testing with real users and continuously improving based on feedback and changing needs.

3

Open by Default

We prioritize open standards and interoperability, avoiding vendor lock-in and ensuring systems can evolve over time. When appropriate, we leverage and contribute to open source solutions.

4

Building for Scale

From day one, we design systems to grow—accommodating increasing users, expanding service offerings, and adapting to new technologies and requirements.

5

Local Ownership

We transfer skills and knowledge throughout the process, ensuring your teams can maintain, support, and extend digital services independently.

Building Digital Public Infrastructure That Works

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